Visit the Museum

Admission

Walk-in visitors are welcome Wednesdays– Sundays. Admission is free of charge. General Tours are available at set times throughout the day. Those seeking a Special Access Tour or other museum programs can book tickets using the calendar on our Events page. Currently, wearing face coverings while inside the museum is recommended, but not required.

Hours

February - December (Feb. 1 – Dec. 31):

Wednesday – Sunday 11AM-4PM
Closed Monday and Tuesday

Holidays (closed)

New Year’s Day – January 1
Independence Day – July 4
Veterans Day - November 11
Thanksgiving Day – November (fourth Thursday)
Christmas Day – December 25

Guided Tours

Wednesday – Sunday: 11:15am, 12:30pm, and 2:00pm.

Join one of our knowledgeable and passionate facilitators for a journey through the many stories connected to the Chestnut Hill High Service Pumping Station and the Boston Waterworks system. Tours are approximately 30-45 minutes long and free of charge.

Interested in a more in-depth look at the engines? Check out our Special Access Tours! Special Access Tours cost $18 per person and require a signed accident and liability waiver to participate. Learn more and reserve tickets for these unique tours using our events calendar. They tend to sell out quickly!

The Waterworks Museum is pleased to be participating in the Mass Cultural Council’s Card to Culture program to broaden access to cultural programming across Massachusetts. In addition to our free admission and Guided Tours, we’re also extending a discounted rate of $9 per person on Special Access tours to EBT, WIC, and ConnectorCare cardholders. This program would not be possible without the collaboration of the Mass Cultural Council and the Executive Office of Health and Human Services’ Department of Transitional Assistance, the Department of Public Health’s WIC, and the Massachusetts Health Connector, respectively. Check out the full list of organizations offering EBT, WIC, and ConnectorCare discounts.

Education Programs

To book an educational program for a Preschool, K-12, Homeschool, Camp, or University group, send an email inquiry to educationprograms@waterworksmuseum.org or call 617-277-0065 x 12. All program requests should include your school or organization’s name, the number and grade level of the students, and topics or programs of interest. To explore our wide variety of interactive curriculum-based programs, check out our Education page. Our Educational programs incur modest fees. Reduced rates are available for Title I Schools.

Private Tours

For groups of 10 or more seeking to arrange a private tour, please email info@waterworksmuseum.org at least 2 weeks in advance of when you would like to visit. Private Tours incur modest fees.

Directions

The Museum is located at 2450 Beacon Street, Boston, MA 02467

By Car

Map It!

By Train

Take Green Line “B” to the Chestnut Hill Avenue Station. Walk down Chestnut Hill Avenue toward Cleveland Circle. Walk 7-10 minutes west on Beacon Street, with the reservoir on your right. The Waterworks Museum will be on your left.

Take the Green Line “C” to Cleveland Circle Station. Walk 7-10 minutes west on Beacon Street, with the reservoir on your right. The Waterworks Museum will be on your left.

Take the Green Line “D” to Reservoir Station. Walk to your right toward Cleveland Circle. The reservoir will be ahead of you, and a park on the left. Turn left onto Beacon Street. Walk 7-10 minutes straight up Beacon Street, with the reservoir on your right. The Waterworks Museum will be on your left.

Parking

Please note that parking is limited. There are only 20 parking spaces in the Waterworks complex allocated for exclusive use by the Museum. Please park in spaces labeled “Museum Visitor.” The condominium property manager enforces the Museum’s parking policy.

Buses will park offsite, except during drop-off and pick-up.

Accessibility

The Waterworks Museum is committed to providing a quality experience for all our visitors. The exhibits, programs, and restrooms are accessible to visitors who are variously challenged. An accessible ramp entrance is located on the west side of the building immediately as you enter the driveway off Beacon Street. While animals are not permitted in the Museum, service animals are welcome with visitors. The Waterworks is stroller friendly and we encourage families to take part in our programs.

For more information, please call the Museum at 617-277-0065.

Shop

Museum Online Shop coming soon!

Our Neighbors

Please note, the Museum shares its space with immediately adjacent private residences. We ask that you observe and respect the private residential and parking areas and help us maintain a tranquil environment for our neighbors. Thank you for your assistance.